Privacy Policy

Last updated : 11/11/2025

Infinite Production IKE (“we”, “us”, “our”) is a company registered in Greece under VAT number EL802593401, located at Poseidonos 11, 19013 Palaia Fokaia, Greece.

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us. We are committed to complying with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the relevant Greek legislation.

1.⁠ ⁠DATA WE COLLECT

We may collect the following categories of personal data :

1.1. Data you provide directly
   •   Name
   •   Email address
   •   Phone number
   •   Company name
   •   Any information you include in your messages or inquiries

1.2. Automatically collected data

Through cookies or analytics tools (if activated):
   •   IP address
   •   Browser type
   •   Device type
   •   Pages visited
   •   Time spent on the website
   •   General location (city/country)

2.⁠ ⁠PURPOSE OF DATA PROCESSING

We process personal data for the following purposes :
   •   To reply to your inquiries and provide customer support
   •   To send quotes or information about our services
   •   To improve our website and user experience
   •   To ensure website security
   •   For internal analytics and business insights

We do not sell, rent, or trade personal data.

3.⁠ ⁠LEGAL BASIS FOR PROCESSING

We process data under the following legal bases :
   •   Article 6(1)(b) – performance of a contract or steps prior to entering a contract
   •   Article 6(1)(a) – consent (e.g., cookies)
   •   Article 6(1)(f) – legitimate interests such as improving our website and ensuring security

4.⁠ ⁠DATA SHARING

We may share personal data only with :
   •   Internal team members
   •   Trusted service providers (hosting, email service, analytics)
   •   Authorities if legally required

All partners comply with GDPR or equivalent standards.

5.⁠ ⁠INTERNATIONAL TRANSFERS

Since our clients are based worldwide, communications may involve data transfers outside the EU.
When this happens, we ensure adequate protection (GDPR-compliant safeguards).

6.⁠ ⁠DATA RETENTION

We keep personal data only as long as necessary :
   •   Contact inquiries : up to 2 years
   •   Analytics data : 14 months
   •   Legal obligations: as required by Greek law

7.⁠ ⁠YOUR RIGHTS (GDPR)

You have the right to:
   •   Access your data
   •   Rectify inaccurate data
   •   Request deletion (“right to be forgotten”)
   •   Restrict processing
   •   Object to certain uses
   •   Withdraw consent at any time
   •   Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

To exercise your rights, contact us at :
📧 contact@infinite-production.com

8.⁠ ⁠SECURITY

We use technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

9.⁠ ⁠CONTACT

Infinite Production IKE
Poseidonos 11, 19013 Palaia Fokaia, Greece
VAT : EL802593401
📧 Email : contact@infinite-production.com